HCL Service Center in GKP

Can you provide me the contact detail and contact number of HCL Care/Service Center in GKP or Gorakhpur, Uttar Pradesh?

HCL Care is a leading and respected player in the Technical Support Services segment and aims to relentlessly deliver value in addressing each Client’s specific business goals.

Here I am providing you the contact address of the Regional Office of HCL Care in Uttar Pradesh where you can visit and know about the local HCL Care center in Gorakhpur, Uttar Pradesh:

North:
F 1, Sector 8, Near Sector 6 Police Chowki, Noida, Gautam Budh Nagar (Uttar Pradesh) - 201301

Head Office:
D-233 , Sector-63,Noida-UP,201301

Regional Office:

East:
First Floor, Space No. F-10, 222, Acharya Jagdish Chandra Bose Road, Kolkata, West Bengal - 700 017
West:
HCL Tower, Ground Floor, Plot no. 360, Marol Military Road,Marol, Andheri (E), Mumbai, Maharashtra - 400059
South:
Ground Floor, Habeeb Towers No.196 (Old No.756), Vasan Avenue, Anna Salai, Chennai, Tamil Nadu - 600002


Centre Services includes:

Multi-Channel Support Solution: Voice / Email / Chat / Web
Enabling Tools: CRM, Knowledgebase, Remote Diagnostics Technical Support Services is HCL Care’s largest service offering in the Contact Centre arena deployed in various services.

These services span across:

Telecom Support Services

Level 1 Support Services
• Functional Usage Support
• Provisioning / Installation / Configuration
• Email / Chat / Web support services
Level 2 Support Services
• Line fault troubleshooting
• Line fault repair (Coordination with field service team)
Consumer Hardware / Product Support Services
o Installation / Configuration Support
o Product Registration / Activation
o Functional Usage Support Services
o Troubleshooting
o Engineer dispatch
o RMA / Warranty Support
IT & Software Support Services
o Troubleshooting –L1/ L2
o Functional Usage Support Services – L1
o Repair / Upgrade Issues
o Engineer dispatch
o System & Account Management – L1 / L2
o Warranty/ Post Warrant/ RMA support
o AMC/ Cross/ Up selling of warranty and Spares

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Answered By StudyChaCha Member