TQM Question Paper

Can you provide me the TQM Question Paper of Anna University???

Dr. Mahalingam College of Engineering and Technology (MCET) Total Quality Management question paper, is as here:

1. State the seven underlying principles of TQM.

2. Define quality cost index.

3. Define Customer Retention.

4. Define Employee empowerment.

5. Define process capability.

6. Define process capability ratio.

7. What do you mean by House of Quality?

8. Define failure rate.

9. Name the ISO 9000 series.

10. State the benefits of documentation.

For detailed paper, here is attachment:

MCIET paper

As per your demand here I am uploading a pdf file having the TQM Question Paper of Anna University. This attachment contains the descriptive types of the questions. I have taken following questions from the attachment:

1.TQM
2.Quality gurus – juran,deming
3.TQM leadership
4.Customer Satisfaction
5.Employee Involvement
6.Six Sigma
7.Bench Marking
8.Quality Function Deployment
9.Taguchi’s quality loss function
10.Total Product Maintenance
11.ISO-14000
12.Qualityy Auditing

Remaining questions are in the attachment please click on it…

for further information please contact to the address given below:

Address
Anna University
Pudukottai Main Road, University Rd, Mandaiyur, TN 622515 ‎
0431 240 7946

Map

Attached Files Available for Download

Anna University TQM Question Paper.pdf (403.2 KB, 37 views)

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Can I get help to understand topics to be covered under each sessions given by Mumbai University in TQM for MMS course. Also need to have previous years question papers.

Rgds

Sunil Bhatia

I need Dr. Mahalingam College of Engineering and Technology (MCET) Total Quality Management Question Paper, how can I get that, will you provide here???