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Old January 16th, 2018, 03:35 PM
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Join Date: Dec 2011
Default Re: Information Technology Department North Dakota

The North Dakota Information Technology Department (ITD) supports the IT needs of state government, K-12, and higher education.

ITD provides varied amounts of support to its customers.

ITD provides a wide range of services, including: service desk management, software development, hosting, and video conferencing.

Services-

Infrastructure

Desktop Support
Anti-Virus/Spyware and Firewall
Endpoint Encryption
Mobile Device Management
Desktop Patching
Office 365
Remote Support
Hosting
Databases
Datacenter Space Rental
Disk Storage & Backup
File & Print
Hosting Platforms
Web Servers
Network
Local Area Network
Wide Area Network
Wireless Network

Professional Services

Application Brokering
Business Analysis
Enterprise Architecture
Enterprise Communication
Digital Asset Management
Social Media
State Portal and Web Resources
State Website Platform
Help Desk Management
IT Planning
Project Exploration
IT Procurement
IT Security
Access/Authorization
Password Management
Project Management
Project Management Oversight
Project Management as a Contracted Service
Software Development
Application Development
Business Analysis
Website Development
Quality Assurance

Communication


Communication
Information Management

Basic Content Services
Microsoft SharePoint
Business Intelligence
EDMS
Document Management
Enterprise Report Management
Forms Processing / Eforms
Imaging
Workflow
Geographic Info. Sys.
Master Data Management
Records Management

Communication

Email
Fax
File Transfer
Instant Messaging
Video
Desktop Video
Video Conference Recording
Web Streaming
Video Conference Viewing (Streaming)
Video Consulting
Video Scheduling
Voice
Audio/Web Conferencing
Automated Attendant
Call Center
Call Recording
Interactive Voice Response
Interpretation Services
Long Distance / Toll Free / Calling Cards
Telephones
Voicemail

Contact-

North Dakota Information Technology Department
4201 Normandy Street
Bismarck, ND 58503-1324
Phone: 701.328.3190
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