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Old November 30th, 2017, 09:24 AM
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Join Date: May 2011
Default Re: IVR Standard Chartered Bank

Standard Chartered PLC is a British multinational banking and financial services company headquartered in London, England. It operates a network of more than 1,200 branches and outlets across more than 70 countries and employs around 87,000 people

IVR Transaction

Interactive Voice Response i.e. IVR transactions are transactions carried out over the telephone where a Credit Card number is to be entered on an automated system for the purpose of making a payment to a vendor for purchase of goods, services etc.

Procedure for Set Up the One Time Password (OTP) for the Standard Chartered Bank

Step1: Visit to Standard Chartered Bank

Step 2: If you have an existing Internet / Online transactions password (Verified
by Visa password for SCB Visa cards, and MasterCard Secure Code password
for SCB MasterCard Credit Cards) please proceed to Step 3. Else, please first
generate your Online transactions password by –

For SCB Visa Credit Cards: Click on ‘Register for Verified by Visa’
option under Credit Cards menu

For SCB MasterCard Credit Cards: Click on ‘Register for MasterCard
Secure Code’ option under Credit Cards menu

Note that while the Online transactions password is permanent (unless you want
to change it), the IVR password which you will now generate is One Time, and
has to be done before each IVR transaction.

Step 3: Click on ‘OTP Generation for IVR transactions’ link under Credit Cards
Please choose ‘IVR OTP Generation for Verified by Visa’ for a SCB Visa credit
card, and choose ‘IVR OTP Generation for MasterCard Secure Code’ for a SCB
MasterCard credit card

Step 4: Once you’ve been guided to the Verified by Visa or MasterCard Secure
Code page, please fill in your 16-digit Credit Card number and Online
transactions password for Verified by Visa / Mastercard Secure Code.

Step 5: Click on the ‘Opt for IVR’ option in the next page that opens once you’ve
logged in with your 3D password

Step 6: Click on the ‘Submit’ button. Your IVR One time password (OTP) will be
generated, please use this password while carrying out your IVR transaction.
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