Hindustan Petroleum E Fuel

Hi I work in Hindustan Petroleum and I have heard about the E Fuel station but don’t know much so can you please provide me some information???

Well the E Fuel station also known as the Retail Automation is Customer Relationship Management.

E Fuel station Aim

Manual intervention is eliminated, and speed of transaction & operations is increased, resulting in a Quick Fill Experience.

This strengthens the ‘Club HP’ brand image which is based on Quality & Quantity (Q&Q), Customer care and Vehicle care.

These automated outlets have been branded "e-fuel stations".

Benefits:

The system benefits all the stakeholders.

It provides transparency and control of all facets of Retail Outlet operations and the database generated reinforces control and analysis of the outlet performance.

Benchmarks

The Retail Automation System is now being installed at an additional 425 nos. of retail outlets under phase-IV of the project.

Products & Services

Overview

Refineries

Aviation

Bulk Fuels & Specialities

International Trade

LPG (HP GAS)

Lubes (HP Lubes)

Retail (Petrol Pumps etc.)

Product Pipelines

Alternate Energy

JVs & Subsidiaries

Citizen / Client Charter

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