Midco Connections Fargo ND

I recently visited Fargo, ND for attending office meeting and heard about the Midco Connections located in Fargo ND. Can you provide list of services areas and solutions which is provided by Midco Connections Fargo ND also provide complete address and contact details so I can visit?

Lawrence & Schiller TeleServices acquired Midco Connections to form Five Star Call Centers which offers over 500 agents in four locations: Fargo, ND, North Sioux City, SD and two facilities in Sioux Falls, SD.

Service areas:

Retail
Financial
Nutraceuticals
Healthcare

For partners they track and coach:

Service Level / Response Time
First-Call Resolution
Forecasting Accuracy
Quality
Customer Satisfaction

Solution provided:

Inbound Customer Care
Outbound Support
Email & Chat Support
Shared and Dedicated Service Models
Interactive Voice Response (IVR)

Contact:

Midco Connections
4720 7th Avenue East
Fargo, ND 58103

__________________
Answered By StudyChaCha Member