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Hello sir I am here as I want to get the details of the ITIL Training and Certification Workshop of Innate Labs which is in Mumbai so will you please provide me the details??
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Innate Labs is one of the first professional organizations to recognize the need for dedicated IT professionals and to have the vision to be exclusively devoted to the information technology domain. Innate Labs is affiliated with ISTQB (International Software Testing Qualifications Board) and is accredited by the Axelos Limited, the Official Accreditor of the Global Best Practice portfolio. ITIL Training and Certification Workshop Course Objectives • Understand how to successfully introduce an integrated IT service management framework based on the ITIL best practice service lifecycle approach • Describe how an integrated IT service management framework based on ITIL best practice can be adopted and adapted within their organization • Register for and complete the ITIL foundation certificate in IT service management examination Course Deliverables • Pre-study high quality e-learning content • Officially accredited extensive ITIL Courseware/Prep Guide • Practical case studies • 250+ Online ITIL practice questions • 6 ITIL Foundation Online Simulation Exam • 35 PDUs Provided • Official ITIL sample papers • Easy reference glossary • Course Participation Certificate • Extensive Support (Email/Phone) (Access to Innate Labs - ITIL Forums) • 100% passing guarantee - Else we pay your re-exam fees Course Fees Includes: • ITIL Training Fees • ITIL 2011 Foundation Certification Examination Fees • 4-Star/5-Star Conferencing Facilities including lunch, Tea/Coffee • Course Deliverables as stated above Course Outline The ITIL training and certification course provides a practical understanding of the key concepts, principles, processes and functions that form the basis of IT service management provision, based on ITIL best practice guidelines. The IT Service Lifecycle • service strategy • service design • service transition • service operation • continual service improvement. Overview of all Service Management • processes and functions • concepts and definitions • key principles and models • roles and activities. Contact Detail: Innate Labs 229, Avior, Nirmal Galaxy, Opp. Johnson & Johnson, L.B.S. Marg, Mulund (W), Mumbai - 400 080 Maharashtra Phone: +91 - 22 - 6598 5777 email: mumbai@innatelabs.co
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