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Old November 17th, 2013, 03:54 PM
Super Moderator
Join Date: Jun 2013
Posts: 42,143
Default Re: BPO Certification Institute India

The BPO Certification Institute India offers following courses:

Ertified Customer Interaction Professional (CCIP®)
Certified Backoffice Services Associate (CBSA®)
Certified Financial Process Associate (CFPA®)
Certified Technical Support Associate (CTSA®)
Certified Customer Interaction Specialist (CCIS®)
Certified Backoffice Services Specialist (CBSS®)
Certified Financial Process Specialist (CFPS®)
Certified Technical Support Specialist (CTSS®)
Certified BPO Team-Lead Specialist (CBTS®)
Certified BPO Master Trainer (CBMT®)
Certified BPO Operations Manager (CBOM®)
Certified BPO People Manager (CBPM®)
Certified BPO Training Manager (CBTM®)
Certified BPO Quality Manager (CBQM®)
Certified BPO Operations Leader (CBOL®)
Certified BPO People Leader (CBPL®)
Certified BPO Quality Manager (CBQL®)
Certified BPO Business Leader (CBBL®)

BCI standards
Human Competence Master Standards (HCMS)
Service Delivery Master Standards (SDMS)
Talent Management Master Standards (TMMS)

BPO Certification Institute

Partner Offices in India
Edulogik Global
316/5, SD Chambers,
Bhikaji Cama Place,
New Delhi

IACM SmartLearn Ltd.
Amrit Nagar,
South Extension,
New Delhi

1st & 2nd Floors,
SCO # 312,
Sector 29,
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