Customer Care Institute CCI

Please provide the list of faculty of Customer Care Institute & also give contact details?

The Customer Care Institute was founded by Roger H. Nunley.
The CCI is an international resource organization.

The Institute's resources include:
Customer Care certification courses
Front-line skills and management training
Customer satisfaction measurement programs
Customer Care assessments
Other programs designed to improve customer loyalty

FACULTY
Roger H. Nunley
Managing Director

Susan L. Lind, Ph.D.
Director of Learning

Russell E. Schmuhl
Director of Advisory Services

Dore Brooks
Program Manager

Phil Jones, Ph.D.
Senior Consultant

Frederick C. Van
Bennekom, Ph.D.
Customer Care Fellow

Clients;
Ralston Purina
Frito-Lay
AT&T
The Brick Warehouse Corporation (Canada)
Chattem, Inc.
Reed Construction Data
Infineum USA
Nynäs Naphthenics (Sweden)
Better Business Bureau of Metropolitan Atlanta
Lego
Black Duck Software
Kellogg
Symrise
American Gas Association
MASCO Contractor Services
Welch’s
Federal Emergency Management Agency (FEMA)
General Electric
Chevron
TeleCheck
Merillat Industries
Dunkin’ Donuts
Toyota
Rich-Seapak
Critigen
Vocera
American Association of Retired Persons (AARP)
Hughes Electronics
Georgia Institute of Technology
Mars Chocolate
Kemper Insurance
Simmons Bedding Company
Avery Dennison
Timnet (Brazil)
The Pillsbury Company
Union Privilege (AFL-CIO)
PCCW Global
Baskin Robbins

Contact:
Customer Care Institute
17 Dean Overlook NW, Atlanta, GA, United States ‎
+1 404-352-9921 ‎

Map: