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May 28th, 2014 09:54 AM
Sashwat I need the NCHMCT B.Sc 1st semester syllabus, will you please provide me the same????

As you need the NCHMCT B.Sc 1st semester syllabus, here I am sharing the same:

THE ROLE OF HOUSEKEEPING IN HOSPITALITY OPERATION
Role of Housekeeping in Guest Satisfaction and Repeat Business
ORGANISATION CHART OF THE HOUSEKEEPING DEPARTMENT
A. Hierarchy in small, medium, large and chain hotels
B. Identifying Housekeeping Responsibilities
C. Personality Traits of housekeeping Management Personnel.
D. Duties and Responsibilities of Housekeeping staff
E. Layout of the HousekeepingDepartment
CLEANING ORGANISATION A. Principles of cleaning, hygiene and safety factors in cleaning B. Methods of organising cleaning C. Frequency of cleaning daily, periodic, special D. Design features that simplify cleaning E. Use and care of Equipment
CLEANING AGENTS
A. General Criteria for selection
B. Classification
C. Polishes
D. Floor seats
E. Use, care and Storage
F. Distribution and Controls
G. Use of Eco-friendly products in Housekeeping
COMPOSTION, CARE AND CLEANING OF DIFFERENT SURFACES
A. Metals
B. Glass
C. Leather, Leatherites, Rexines
D. Plastic
E. Ceramics
F. Wood
G. Wall finishes
H. Floor finishes
INTER DEPARTMENTAL RELATIONSHIP
A. With Front Office
B. With Maintenance
C. With Security
D. With Stores
E. With Accounts
F. With Personnel
G. Use of Computers in House Keeping department







For complete syllabus download the attachment given below:

Address
Hotel and Catering Management Institute, Chandigarh
SCO 19, Sector 20-D, Sector 20D, Sector 20, Chandigarh, 160020, India ‎
+91 98 76 163055 ‎


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