Punjab National Bank BC

I am making project report on the topic Punjab National Bank and searching for some details related to this bank. Will you please provide me List of infrastructure which is available at PNB BC location so that I get list what infrastructure available also provide PNB contact details?

Punjab National Bank is an Indian financial services company based in New Delhi, India.

PNB was founded in 1894, the bank has over 6,300 branches and over 7,900 ATMs across 764 cities.

List of infrastructure at PNB BC location:

INFRASTRUCTURE AT BC LOCATIONS

(1) DISPLAYING OF SIGN BOARDS
The SSAs must have the following signage to depict the working on behalf of Punjab
National Bank.

(i). Sign Board as per standard specification
(ii). List of products and services
(iii). DO’s and DON’Ts at SSAs
(iv). Service charges

(2) HARDWARE:
(i) BCA /VLE will be required to own a PC / laptop at the BC/CSC location.
(ii) Finger Print Scanner: The Finger Print scanner must be STQC certified.
(iii) Web Cam: - Minimum resolution of the webcam must be 640 X 480 pixels and the recommended resolution be 1.3 Megapixels.
(iv) Printer: - As per the availability (any).
(v) All hardware to be used by the BCA / VLE must conform to the hardware specifications prescribed by the Bank.

(3) SOFTWARE
(i) The software to be deployed at the BC location shall be Bank’s software.
(ii) The device to be used by the BCA would be configured to work as per the Bank’s
on-line system to ensure uniformity of application throughout the Bank.
(4) All BC Agents should be in proper uniform and wear Photo Identity Card.
(5) MICRO ATM
Every Bank Mitr to have a Micro ATM standard 1.5.1 for undertaking both inter and intra-operable transactions.

Contact:

CustomerCare Division
Toll Free No.
1800 180 2222
1800 103 2222
Tolled No. 0120-249000
Landline :011-23714562

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Answered By StudyChaCha Member