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Old April 20th, 2016, 01:49 PM
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Default Re: Duties of Business Analyst

A Business Analyst is someone who analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology.

The role of a systems analyst can also be defined as a bridge between the business problems and the technology solutions. Here business problems can be anything about business systems, for example the model, process, or method.

The technology solutions can be the use of technology architecture, tools, or software application. So System Analysts are required to analyze, transform and ultimately resolve the business problems with the help of technology.

One work in different industries such as finance, banking, insurance, telecoms, utilities, software services, government and so on. Due to working on projects at a fairly high level of abstraction, BAs can switch between any and all industries.

The business domain subjects areas may work in include workflow, billing, mediation, and provisioning and customer relationship management.

The telecom industry has mapped these functional areas in their Telecommunications Operational Map (eTOM) model, banking in the Information Framework (IFW) and Emergency agencies in the Prevention Preparation Response and Recovery model (PPRR).

Finally, Business Analysts do not have a predefined and fixed role, as they can take a shape in operations scaling, sales planning, and strategy devising or even in developmental process.

Areas of Business Analysis

There are at least four types of business analysis:
1. Strategic planning — to identify the organization's business needs
2. Business model analysis — to define the organization's policies and market approaches
3. Process design — to standardize the organization’s workflows
4. Systems analysis — the interpretation of business rules and requirements for technical systems (generally within IT)

The Business Analyst, sometimes, is someone who is a part of the business operation and works with Information Technology to improve the quality of the services being delivered, sometimes assisting in Integration and Testing of new solutions.

One may also support the development of training material, participates in the implementation, and provides post-implementation support which may involve the development of project plans and often requires project management skills.

Typical Deliverables
Non-functional requirements
As-Is processes, e.g. dataflow diagrams, flowcharts
Data models, i.e. data requirements expressed as a documented data model of some sort
Business requirements, i.e. business plan, key performance indicator, project plan.
Functional requirements, i.e. data models, technical specifications, use case scenarios, work instructions, reports.
Business case, a strategic plan containing shareholders' risk and return
To-Be processes, e.g. dataflow diagrams, flowcharts
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