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Old May 6th, 2014, 01:29 PM
Sashwat's Avatar
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Join Date: Jun 2011

Can you please give me the Tamil Nadu Open University MBA-Second Year Total Quality Management previous years question papers as it is very urgent for me?

As you want to get the Tamil Nadu Open University MBA-Second Year Total Quality Management previous years question papers so here is the information of the same for you:

Contact Details:
Tamil Nadu Open University
No 577, Anna Salai, Saidapet,
Tamil Nadu 600015 ‎
044 2430 6600

Last edited by Aakashd; June 25th, 2019 at 10:25 AM.
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Old November 2nd, 2015, 12:51 PM
Default Re: TNOU MBA-Second Year Total Quality Management previous year’s question papers

My TNOU MBA-Second Year Total Quality Management exam is about to come. So I need a sample paper. So here can you provide me a sample paper of this exam?
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Old November 2nd, 2015, 12:52 PM
Super Moderator
Join Date: Dec 2011
Default Re: TNOU MBA-Second Year Total Quality Management previous year’s question papers

I have a complete sample paper of this exam. So here I am providing you as you want.

1. Mention any four principles of TQM.

2. Name any four steps involved in six sigma.

3. What does FMEA stand for? Explain.

4. Explain Bench Marking.

5. What are ‘5S’?

. 6.
(a) Explain ‘Cause and Effect’ diagram with an example.
(b) Explain affinity diagram and tree diagram.

7. What are the elements of ISO–9000–2000 Quality System? Explain the steps followed for getting ISO–9000 certification in general.

8. Explain quality function deployment with suitable example.

9. Discuss in detail the several dimensions of product and service quality.

10. What is a control chart? Explain the various types of control charts.

11. What is cost of quality? Explain the different quality costs.

12. Explain any seven quality control tools and their applications in detail.

1. Define :
(a) Income
(b) Person.

2. What do you understand by the term ‘business’
and ‘profession’?

3. What are the provisions of law relating to
preliminary expenses?

4. How will you assess the taxable income of an

5. What are the salient features of the taxation
scheme for a firm?

6. Distinguish between capital and revenue

7. What are the exceptions to the rule that the
income of the previous year is assessed to tax in
the assessment year?

8. Mr. Babu received the following income during
2006-07. Compute taxable income under ‘other
sources’ separately for each case :
(a) (i) Winning from Sikkim Lottery (Net)
Rs. 13,880
(ii) Winning from Horse races Rs. 2,000
(iii) Winning from cross word puzzle
Rs. 4,000
(iv) Winning from card games Rs. 10,000.
(b) (i) Winning from lottery Rs. 2,000
(ii) Winning from horse races (Net)
Rs. 20,820.

9. Give at least 10 examples of income from other
MBA–182 3

10. How will you distinguish between capital gain and
income? Why is it important to make this

11. Explain the different types of companies.

12. How would you compute the taxable income of a
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