Hindustan Petroleum Customer Complaint - 2017-2018 StudyChaCha

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  #1  
Old August 12th, 2017, 01:34 PM
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Default Hindustan Petroleum Customer Complaint

I want to know the process to do register customer complaint in Hindustan Petroleum Corporation Limited HPCL so can you tell me?
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  #2  
Old August 12th, 2017, 01:42 PM
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Default Re: Hindustan Petroleum Customer Complaint

Any Consumer, who wishes to register a complaint about any product or service against any LPG (HP GAS) Distributorship or any Retail Outlet (Petrol Pump), may register the complaint on the online form.

After submission, the status of the complaint can also be monitored by the consumer online.

A Complaint generally covers:

Any unfair / restrictive trade practice adopted by any Dealer / Distributor
The Products / Services purchased have issues with Quality and / or Quality
Overcharging
Shortfall from commitments of HPCL Citizen Charter

I am telling you the process to register complaint

Go to the official website of Hindustan Petroleum Corporation Limited HPCL

Then click on tab “complaints” from the right side

Then a new page will open

Please Click on the appropriate image to register your Complaint



Then you will get the registration form for Complaint

Fill all the details in the form and then click on submit.

Contact-

Registered Office & Corporate Headquarters

Hindustan Petroleum Corporation Limited.
Petroleum House,
17, Jamshedji Tata Road,
Mumbai 400020.
Maharastra, India.
Email: corphqo (at) hpcl [dot] in

Marketing Headquarters

Hindustan Petroleum Corporation Limited.
Hindustan Bhawan,
8, Shoorji Vallabhdas Marg,
Ballard Estate,
Mumbai 400001.
Maharastra, India.
Email: mktghqo (at) hpcl [dot] in
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